COVID-19

Underwriting Support

Full Time

Key Group

Underwriting Support Preston

Apply Now

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK’s leading later life lending company.

Are you interested in the financial world? Have you considered a career in underwriting? This could be the position for you.

We are currently seeking a candidate with excellent quality checking skills and attention to detail to join our Underwriting Support team based in Preston.

As a member of the Underwriting Support team, your main duties will include full responsibility for the management of your caseload, covering a variety of work-types, to ensure customer queries/issues / administrative requests are dealt with efficiently and within agreed service levels.

The role covers mortgage applications, pre-offer queries, and pre-offer processing.

Key responsibilities:

  • Providing exceptional service to our customers in all aspects of their dealings with us.
  • Liaising with relevant internal and external stakeholders to maintain quality relationships.
  • Ensuring all tasks are completed accurately and within specific time frames, criteria, and policy.
  • Making and receiving phone calls to chase outstanding reports or requests.
  • Dealing with technical queries from 3rd parties to allow a case to progress to mortgage offer.

We welcome applications for this Underwriting Support role from candidates with skills in the following areas: Underwriting, Financial Services, Mortgages, FCA, Communication Skills, Analytical Skills, Admin.

Benefits

  • 23 Days holiday plus bank holidays, rising to 28 days with service
  • Additional holiday purchase scheme
  • Tier 1 pension
  • Simply Health
  • Life Assurance
  • Charity social events

Essential Skills

  • Experience of working within a business area where accuracy and attention to detail are essential to this Underwriting Support role
  • Exceptional attention to detail
  • Excellent interpersonal skills
  • Strong verbal and written communication skills
  • Be able to influence and negotiate with all levels of the business
  • Excellent punctuality and timekeeping
  • Excellent standard and accuracy of work
  • To be able to demonstrate analytical, decision-making, and problem-solving skills, achieving best business practice
  • Ability to be proactive rather than reactive to ideas
  • Experience of prioritising and completing work to meet deadlines

Desired Skills

  • Previous experience of quality checking is desirable.
  • To ideally have previous experience within the financial services industry, preferably from a regulatory perspective.
  • Good understanding of FCA regulations and the impact of regulatory risk would be desirable.

Most of all we look for people who display and work around the core values of our business:

  • Ambitious – to break ground to help our customers enjoy a better retirement.
  • Supportive – relationships are key to everything we do.
  • Personal – going above and beyond to offer exceptional service.
  • Integrity – honest, true, and transparent in all of our relationships.
  • Responsive – whatever the challenge, we’ll deliver the right result.
  • Expert – experts in our field; our thirst for knowledge never stops.

About Company

Our purpose is to help people finance a better retirement.

Our mission is to be the UK’s leading later life lending company.

Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts and Air Group.

https://www.wearekeygroup.co.uk/legal/privacy-policy

Essential Requirements

  • Experience of working within a business area where accuracy and attention to detail are essential to this Underwriting Support role
  • Exceptional attention to detail
  • Excellent interpersonal skills
  • Strong verbal and written communication skills
  • Be able to influence and negotiate with all levels of the business
  • Excellent punctuality and timekeeping
  • Excellent standard and accuracy of work
  • To be able to demonstrate analytical, decision-making, and problem-solving skills, achieving best business practice
  • Ability to be proactive rather than reactive to ideas
  • Experience of prioritising and completing work to meet deadlines

COVID-19 Underwriting Support Preston

Apply Now

Tagged as: Underwriting Support