Sales Office Support Irlam
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Do you have experience as a Telesales Representative or experience in a similar sales/customer service role?
If you have the drive to exceed expectations, we have a fantastic opportunity for you to join our friendly, professional team based in Irlam.
Here at Birtwistle’s, we pride ourselves on being a people-focused business. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope, and pace of change. Our culture is the foundation of our business and is reflected in our mission, vision, and values statements.
We have an opportunity in our Sales Office Support Team working Monday to Friday 08.30 to 16.30 and Saturdays on a rota.
The people team are passionate about training. We are committed to the company’s learning culture and ensuring that all operational personnel have the necessary knowledge, skills, and competencies required to support the sites vision.
There is no such thing as a typical day at Birtwistle’s which makes it all the more fun.
A main focus of this Telesales Representative role will be to contribute to generating sales for our company. You will be responsible for taking sales over the phone and maintaining good customer relationships.
You will also be responsible for inputting orders received by email, ensuring attention to detail.
An effective Telesales Representative must be an excellent communicator and have superior people skills, they must be comfortable presenting products over the phone.
We welcome applications for this role from candidates with experience in the following areas: Telesales Executive, telesales, sales, administration, negotiation, telephony, communication, lead generation, prospecting, order processing, email, inbound, outbound, customer service, admin, data entry.
Benefits
- Staff sales
- 4 weeks holiday plus some bank holidays
- Employee of the month bonus
- On-site car parking
- Christmas Hamper
Main Responsibilities
- To contact existing customers to obtain their orders.
- To take and process orders in an accurate manner.
- Answer questions about the products.
- Ask questions to understand the customer’s requirements.
- Direct prospects to the field sales team when needed.
- Input email orders.
- Check automated orders.
Essential Skills
The ideal candidate will:
- be an excellent communicator.
- have a proven track record as a telesales representative or other in a similar sales/customer service role.
- need to have excellent levels of concentration and good IT skills.
If this sounds like you, apply today!
Desired Skills
Knowledge of fresh meat, packaging, and specifications would be advantageous but not essential to this Telesales Representative role.
About Company
Birtwistle’s started life as a family butcher over 100 years ago. Since then, the business has changed dramatically and none more so than in recent years.
In 2003 MJ Birtwistle & Co Ltd was established and marked the start of a new era in our history. Our growth has been dramatic, with the business expanding from one site at Worsley to 8 sites across the UK.
We’re always looking for great people to come and work with us. If you’ve got the right passion, drive and will to succeed then we’ll nurture it and give you the opportunities to forge a successful career at Birtwistle’s.
Essential Requirements
The ideal candidate will:
- be an excellent communicator.
- have a proven track record as a telesales representative or other in a similar sales/customer service role.
- need to have excellent levels of concentration and good IT skills.
If this sounds like you, apply today!
COVID-19 Sales Office Support Irlam