COVID-19

Sales Advisor – Telesales

Full Time

Oak Furnitureland

Sales Advisor – Telesales Swindon

Apply Now

Are you motivated and goal-orientated with great communication skills looking for a rewarding new challenge in a sales environment?

We have a fantastic opportunity for sales-focused people with unrivalled customer service skills to join us as Sales Advisors based in our customer centre in Swindon.

Previous sales experience is not essential as full training will be provided to ensure you have the tools to become a knowledgeable and authentic furniture expert, equipped to deliver first-class customer service and advice.

If this sounds like you, read on to find out more about the next step in your career!

We at Oak Furnitureland are going through an exciting transformation across our business, to ensure we remain innovative, competitive, and consistently deliver exceptional services and products to our customers. And to do this, we need to hire and retain great talent like you.

We are looking for Sales Advisors to progress warm leads through outbound calls and maximise all sales opportunities by providing an excellent inbound service, taking enquiries, and discussing existing orders.

As well as providing full training from our dedicated team on onsite trainers and a wide range of company benefits, this Sales Advisor role offers a salary of £20,600 basic up to £30,000 OTE.

Core responsibilities of a Sales Advisor:

  • Answering all inbound phone calls with a positive and engaging manner
  • Converting initial enquires into sales by listening to our customers and matching products to their requirements
  • Communicating with existing and potential customers, ensuring they are aware of our bespoke services and products
  • Meeting individual targets and contributing to team targets
  • Managing your own diary to follow up on potential customer leads

This role would be suitable for those coming from a sales or hospitality background or candidates with experience in any of the following areas: Inbound Sales Executive, Outbound, Customer Service Advisor, Warm Leads Consultant, Sales, Sales Advisor, Senior Sales Advisor, SLA, KPI, Telephony.

Benefits

  • Generous staff discount
  • Competitive holidays plus an extra day for your birthday and 8 days bank holiday
  • Contributory pension scheme
  • Supportive team culture
  • Online health portal
  • Employee Assistance Programme
  • Membership to Hapi Benefits, a rewards site providing a wide range of discounts and offers
  • Great working environment
  • Training, development, and ongoing support
  • Internal career paths

Info

The shift patterns for this role are rotating 9am to 6pm and 11am to 8pm and will include working three weekends in four.

Essential Skills

Key characteristics, skills, and experience

As a Sales Advisor, you will:

  • be an advocate for working collaboratively and collectively in pursuit of joint goals
  • contribute a proactive ‘can do’ attitude, while being a passionate advocate of the Oak Furnitureland brand, values, and vision
  • demonstrate excellent customer service skills 
  • possess competent PC skills 

Desired Skills

  • Previous contact centre experience, ideally from a sales background
  • Experience of working to targets and KPI’s
  • Strong ability to actively listen and identify windows of opportunity to sell/upsell

If you’re looking for a new challenge, apply now and we will be in touch with the next steps towards your new career!

About Company

We have a lot of things to be proud of here at Oak Furnitureland. 

Firstly, let’s talk about our furniture itself. All our furniture is exclusively designed and properly made. We use quality hardwood that’s been responsibly sourced, and we let the natural beauty of the wood shine through in each piece. 

And then we have our people. From our showroom colleagues and our delivery drivers to our customer service team and logistics department; everyone works as one united team, driven by a shared purpose and values. 

At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business. 

You’ll find an inclusive environment where you can be yourself. We are committed to fairness in the way we hire new colleagues and if you require any additional support to help you through the process, we’re happy to make the necessary adjustments for anyone that needs them.

Essential Requirements

Key characteristics, skills, and experience

As a Sales Advisor, you will:

  • be an advocate for working collaboratively and collectively in pursuit of joint goals
  • contribute a proactive ‘can do’ attitude, while being a passionate advocate of the Oak Furnitureland brand, values, and vision
  • demonstrate excellent customer service skills 
  • possess competent PC skills 

COVID-19 Sales Advisor – Telesales Swindon

Apply Now

Tagged as: Sales Advisor - Telesales