COVID-19

MINI Service Advisor

Full Time

Dick Lovett

MINI Service Advisor City of Bristol

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We have a brilliant opportunity to join our team at MINI Bristol as a Service Advisor. We are looking for applicants that have already worked as a Service Advisor in the motor industry, or would consider applications from candidates who are very experienced in customer service and have a passion for and understanding of cars.

This role offers a strong bonus opportunity, and the chance to earn it in a great team environment! We are looking to appoint an enthusiastic team member, so if you are working as a Service Advisor and looking for a change of scenery, or you are looking to develop your career in the Automotive Industry, this could be just the opportunity for you.

At Dick Lovett we believe passionately in and champion ‘Customer Satisfaction through Staff Satisfaction’. It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers. This role is a fantastic chance to work for the family-run group, and also the iconic MINI brands.

If you are someone who embraces the values of both the MINI brands and Dick Lovett Group, whilst being able to prioritise and manage your own workload, then we would love to hear from you. This isn’t just about starting a new job, this is about starting a new career within the Dick Lovett Group.

The successful candidate will use their excellent customer service skills to deal with all of our customers’ requirements for servicing and repairs in an efficient and courteous manner. Duties will include (but are not limited to) booking services, completing repair orders, communicating any required repairs to our customers, and working collaboratively with the Workshop Team to ensure all tasks are completed to the agreed time scales.

Benefits

  • OTE of between £30,000 to £45,000
  • Bonus
  • A generous holiday allowance (25 days holiday plus 8 days bank holiday)
  • Contributory pension scheme
  • Life assurance
  • Private healthcare
  • On-site staff parking
  • You will also receive excellent training and development from MINI and our Group staff

Essential Skills

Experience in or currently working in a Service Advisor role within a franchised dealership would be very advantageous, as is knowledge of Microsoft Office, Excel and DMS systems (CDK/Kerridge preferable). Familiarity of warranty procedures would also be very beneficial.

We are looking for candidates who have a strong background of delivering great customer service, who are process driven and communicate well with others. If you have the experience and skills we have mentioned, please apply today.

About Company

Dick Lovett has grown to become one the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.

Essential Requirements

Experience in or currently working in a Service Advisor role within a franchised dealership would be very advantageous, as is knowledge of Microsoft Office, Excel and DMS systems (CDK/Kerridge preferable). Familiarity of warranty procedures would also be very beneficial.

We are looking for candidates who have a strong background of delivering great customer service, who are process driven and communicate well with others. If you have the experience and skills we have mentioned, please apply today.

COVID-19 MINI Service Advisor City of Bristol

Apply Now

Tagged as: MINI Service Advisor