COVID-19

IT Support Technician

Full Time

Cowley IT Solutions

IT Support Technician Havant

Apply Now

Do you have a passion for technology?

Would you like to take this to the next level with a dedicated managed service provider offering IT support services and solutions to professional businesses?

We are a small, established, forward-thinking IT services company offering fast and friendly full-spectrum IT support to personal and professional clients.  We use industry-leading MSP tools both remotely and onsite.

We have a fantastic opportunity for you if you have some experience or educational exposure to IT support, a passion for solving IT issues and can demonstrate excellent customer skills. 

We can offer training, support, and progression to empower you in a challenging and varied role.

We believe in allowing you to take ownership and responsibility; you will be joining a dynamic team with an entrepreneurial attitude.
We can provide varied responsibility and exposure to all aspects of IT managed services provision enabling you to become an accomplished Services Desk Engineer.

You will provide high-quality IT support to our clients in the installation and configuration of Windows Server, Office365, and networking elements.

We can be flexible on the level of experience you can bring, and the right attitude and desire to contribute is essential.  We welcome applications from individuals with relevant IT support experience or an IT-based educational background.

Benefits

  • Salary: £22,000 – £26,000
  • Core Hours 0830 – 1730.
  • 20 days holiday + Bank Holidays
  • Pension
  • Free Parking

Info

Because of the nature of the role, it is intrinsically office based. After an initial period of training and learning our processes, some flexible work can be offered.

Essential Skills

  • A car driving license is an advantage.
  • Knowledge of Windows Server, Active Directory, Office 365 and Windows 10 technologies.
  • Excellent client service and communication skills.
  • Excellent problem-solving skills.
  • A desire to learn and keep up to date with technology.

Desired Skills

  • Installing, configuring and supporting Windows Server.
  • Configuring and supporting Office 365 core services.
  • PC and Server hardware set-up and configuration.
  • Resolving and troubleshooting networking issues.

Experience working as a 2nd Line Support Analyst, Support Engineer, Service Desk Technician, IT Technician, Service Desk Analyst, Service Desk Engineer, Helpdesk Support, Helpdesk Analyst, Helpdesk Engineer with experience across Windows Server and Microsoft cloud, ideally with previous Managed IT Service environment is advantageous.

About Company

Established in 2004, Cowley IT Solutions is based in Havant in Hampshire and operates within a 30-mile radius of Havant, including Portsmouth, Fareham, Gosport, Southampton, Petersfield, and Chichester.  Employing a small team of experienced engineers, we work with businesses to help them find the best solutions to their requirements. 

We provide clients with all of the services you’d expect from an effective IT department:

  • IT Support
  • Procurement
  • Business Continuity
  • Cloud Services
  • Connectivity

We can specify, source and integrate solutions to help your business run as smoothly as possible.

With support from our helpdesk using the latest technology for remote access plus onsite visits, we keep your business IT in great shape.

Please view our website for more information about our company and philosophy.

NO AGENCIES PLEASE

We are using a third party, Recruitment Rebellion Ltd, to run and organise the response for this advert.  Please do not contact us if you are a recruiter.

Candidates, please do not apply directly to us as there is a chance your application will be missed if it does not go through the right channel.

Essential Requirements

  • A car driving license is an advantage.
  • Knowledge of Windows Server, Active Directory, Office 365 and Windows 10 technologies.
  • Excellent client service and communication skills.
  • Excellent problem-solving skills.
  • A desire to learn and keep up to date with technology.

COVID-19 IT Support Technician Havant

Apply Now

Tagged as: IT Support Technician