Finance Admin Executive London
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At Big Motoring World, we’re BIG on what matters to both our staff and customers. We’re one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. Our customers benefit from the widest choice and the best value used cars in the marketplace. Like our name suggests, we do everything BIG.
BIG choice, BIG footfall and BIG opportunities to progress your career.
Our approach to used car retail has earned us a number of awards over the years including CarDealer Magazine’s Used Car Supermarket of the Year 2021 and MotorTrader’s Used Dealer Group of the Year 2020. Plus, many more award nominations across 2022 too.
Following recent private equity investment, we’re looking to expand our Finance department.
We are recruiting for a Finance Admin Executive to join our busy Finance team. The Finance team deal with all Finance and Insurance (F&I) transactions for customers to complete their purchase.
Essential Skills
Who we’re looking for
The role involves a strong element of customer relations skills. Excellent personal organisation and prioritisation skills are required along with the ability to adapt to the changing demands and priorities of the business. This role requires the individual to have a strong understanding of F&I processes, add-ons and products, however, full training will be provided via our on-boarding process and continued training and support once in branch.
The successful applicant will need to demonstrate good interpersonal/communication skills, and be able to manage and work well with the team in order to produce a high standard of Business Finance cover, ensuring all working practices are FCA compliant.
Responsibilities
- All financial transactions (payments, proposals and completion of finance documents and refunds)
- Maintain accurate and up to date records
Promotion and sale of all F&I products plus GAP insurance - Set up all GAP policies, complete Demands and Needs and ensure only the correct policies are sold
- Ensuring that a strong working relationship with all our providers and partners is maintained
- Build and maintain a strong working relationship with all other departments and staff members
- To assist other managers of other departments when required.
Person specification:
- A confident individual with strong administration and interpersonal/communication skills
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Good communicative skills (oral and written)
- Exceptional customer service skills/a positive attitude to customer care
- Strong organisational skills
- Honesty and integrity
- Demonstrates a flexible approach to work that is focused on “getting the job done”
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player
- Effective time management and flexibility in working patterns needed
- Literate, numerate and proficient computer skills
- Full, valid driving licence (desirable)
About Company
Benefits
- Big rewards scheme
- Opportunities for career progression
- On-the-job training
- Company pension scheme
- State-of-the-art facilities
- Extra perks
Hours: 2 Week Rota: Week 1, five days (inc weekend). Week 2, four days (inc weekend).
So, what are you waiting for? Send a copy of your CV below to kick start your career at Big Motoring World.
Essential Requirements
Who we’re looking for
The role involves a strong element of customer relations skills. Excellent personal organisation and prioritisation skills are required along with the ability to adapt to the changing demands and priorities of the business. This role requires the individual to have a strong understanding of F&I processes, add-ons and products, however, full training will be provided via our on-boarding process and continued training and support once in branch.
The successful applicant will need to demonstrate good interpersonal/communication skills, and be able to manage and work well with the team in order to produce a high standard of Business Finance cover, ensuring all working practices are FCA compliant.
Responsibilities
- All financial transactions (payments, proposals and completion of finance documents and refunds)
- Maintain accurate and up to date records
Promotion and sale of all F&I products plus GAP insurance - Set up all GAP policies, complete Demands and Needs and ensure only the correct policies are sold
- Ensuring that a strong working relationship with all our providers and partners is maintained
- Build and maintain a strong working relationship with all other departments and staff members
- To assist other managers of other departments when required.
Person specification:
- A confident individual with strong administration and interpersonal/communication skills
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Good communicative skills (oral and written)
- Exceptional customer service skills/a positive attitude to customer care
- Strong organisational skills
- Honesty and integrity
- Demonstrates a flexible approach to work that is focused on “getting the job done”
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player
- Effective time management and flexibility in working patterns needed
- Literate, numerate and proficient computer skills
- Full, valid driving licence (desirable)
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