COVID-19

Ecommerce Executive

Full Time

Oak Furnitureland

Ecommerce Executive Swindon

Apply Now

We have an exciting opportunity to join our E-Commerce team in our Swindon head office at Oak Furnitureland. We at Oak Furnitureland are going through an exciting transformation, to fulfil our ambition of “helping people make their house a real home” delivering quality, stylish products at accessible prices.

The Ecommerce Executive will be part of the ‘digital hub’ of the business within a team that covers trading, customer experience and user experience testing amongst other disciplines. You will have the opportunity to experience different areas of marketing & ecommerce trading, learning from experts in their fields, having the opportunity to gain a broad range of skills from all aspects of Digital Marketing & eCommerce.

We offer hybrid working with 2 days in the Swindon office and 3 at home.

Key Responsibilities

  • Supporting customer journey enhancements and commercial performance as well as product launches
  • Regular reporting & sales analysis
  • Working closely with digital agencies and the Head of Ecommerce to ensure website accuracy and performance.
  • Support for the CRO program – UX Designs & Test set-up
  • Supporting work and projects around user journey improvements and the Voice of Customer program
  • Ensuring all product detail databases are accurate and kept up to date (support for Fabric Swatch initiative)
  • Customer Journey analysis and competitor analysis where required
  • Customer Feedback (NPS) providing business report summary and contributing ideas on how to improve our customer proposition to ensure customer first approach in all that we do.
  • Additional support may be required in the following areas: digital execution of weekly promotional strategy, supporting on-site trading strategy & merchandising, delivering SEO improvements on site
  • Involvement in adhoc projects

Benefits

  • Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
  • Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
  • Birthday: an additional day off for you to celebrate your birthday
  • Hybrid working available
  • 28 days holiday (including bank holidays)
  • Pension: 4% employee contribution matched by the company
  • Health and wellbeing: great discounts on local gym memberships
  • Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
  • My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
  • Free on-site parking at all locations

Info

Please attach a covering letter with your CV, highlighting your strengths and why you are applying.

Essential Skills

  • Knowledge and some previous experience in Ecommerce
  • Strong communication skills with the ability to engage with all levels personal skills, and thrive in a fast paced and challenging environment
  • Strong analytical skills
  • Customer first focus
  • High attention to detail
  • A desire for a career in a digital & ecommerce
  • Proactive with a positive “can-do” attitude
  • Curious mind-set that embraces innovation and problem solving
  • Previous experience in a digital business desirable.

About Company

We have a lot of things to be proud of here at Oak Furnitureland. 

Firstly, let’s talk about our furniture itself. From beautiful bedroom cabinetry and sofas you can’t help but sink into, to dining tables you can gather around with loved ones and customisable mattresses that guarantee a dreamy night’s sleep, there’s something for every room in the home. 

All our furniture is exclusively designed and properly made. We use quality hardwood that’s been responsibly sourced, and we let the natural beauty of the wood shine through in each piece. 

And then we have our people. From our showroom colleagues and our delivery drivers to our customer service team and logistics department; everyone works as one united team, driven by a shared purpose and values. 

In short, we make furniture that we’re really proud of, so that we can help people make their house a real home. Why not join us?

At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business. 

 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if you require any additional support to help you through the process we’re happy to make the necessary adjustments for anyone that needs them.

Essential Requirements

  • Knowledge and some previous experience in Ecommerce
  • Strong communication skills with the ability to engage with all levels personal skills, and thrive in a fast paced and challenging environment
  • Strong analytical skills
  • Customer first focus
  • High attention to detail
  • A desire for a career in a digital & ecommerce
  • Proactive with a positive “can-do” attitude
  • Curious mind-set that embraces innovation and problem solving
  • Previous experience in a digital business desirable.

COVID-19 Ecommerce Executive Swindon

Apply Now

Tagged as: Ecommerce Executive