COVID-19

BMW Service Administrator

Full Time

Dick Lovett

BMW Service Administrator City of Bristol

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The Dick Lovett Group is looking to recruit an experienced Service Administrator to work at our BMW Bristol Dealership to effectively assist with our busy Aftersales department.

If you have experience of working as a Service Administrator or Warranty Administrator in an automotive dealership, we would like to hear from you.

We are looking for someone with the desire and commitment to deliver the very best in customer service to our customers, key responsibilities within the role would be:

  • Complete and invoice repair orders with accurate costs and times involved
  • Complete warranty paperwork in a timely and accurate manner
  • Accurately update the database on customer service files on a daily basis
  • Provide secretarial assistance to the Service Department
  • Ensure the highest levels of customer care/satisfaction whilst maintaining the professional image of the company
  • Administrative support to the Service Management team

We believe passionately in and champion ‘Customer Satisfaction through Staff Satisfaction’. It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers.

Experience of Automotive processes is essential for this role, but if you have strong transferrable skills and the enthusiasm to learn all aspects of the Aftersales function, this could be the role for you!

Benefits

  • A generous holiday allowance (25 days holiday plus 8 days bank holiday)
  • Bonus
  • Overtime
  • Flexible working options in line with business needs
  • Contributory pension scheme
  • Life assurance
  • Private healthcare
  • You will also receive excellent training and development from BMW and our Group staff

Essential Skills

We are looking for someone who has experience of dealing with warranty claims, is confident at data handling, and is proactive in their approach to be a fantastic asset to our team.

In order to keep our customers fully updated and satisfied, the successful applicant will be an excellent communicator, very well organised and computer literate. If you like the sound of this role, please send us your application today!

About Company

Dick Lovett has grown to become one the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.

Essential Requirements

We are looking for someone who has experience of dealing with warranty claims, is confident at data handling, and is proactive in their approach to be a fantastic asset to our team.

In order to keep our customers fully updated and satisfied, the successful applicant will be an excellent communicator, very well organised and computer literate. If you like the sound of this role, please send us your application today!

COVID-19 BMW Service Administrator City of Bristol

Apply Now

Tagged as: BMW Service Administrator