Administration Manager London
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Our Administration Manager role sits within the Talking Therapies leadership structure. This service offers evidence-based treatments which focus on supporting people with their mental health, talking with a trained and experienced mental health professional. Whilst the type of therapy may vary, they all share the same objective: to help you improve your mental health.
You will be a collaborative leader with the ability to build effective relationships along with good analytical skills with an eye for detail. The successful postholder will provide oversight of the Talking Therapies Administrative Team’s work and be accountable for their processes, performance and governance. You will provide line management to all administration staff attached to the services, and ensure safe and effective administrative processes are in place and are being followed. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach to our service users and staff.
A full job description and person specification is available on request.
This role is remote with the occasional travel around Kent, Surrey and London.
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people’s lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also Disability Confident Committed and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
Benefits
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card – giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Info
We may close this role early due to the sufficient number of applications received.
Essential Skills
- A successful track record of providing an efficient and reliable administrative support function
- Experience of leading a high quality administrative team
- Experience of working effectively at a management level
- Leadership experience of collaborative working and working in multi-agency partnerships.
- Ability to design and implement clear, efficient administrative processes within a complex service environment
- Highly organised and efficient with strong time management skills
- Strong customer service ethos and approach
- Good verbal and written communication skills
- Ability to lead and motivate others, nurture and encourage teams
- IT skills including Google Workspace
About Company
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
Essential Requirements
- A successful track record of providing an efficient and reliable administrative support function
- Experience of leading a high quality administrative team
- Experience of working effectively at a management level
- Leadership experience of collaborative working and working in multi-agency partnerships.
- Ability to design and implement clear, efficient administrative processes within a complex service environment
- Highly organised and efficient with strong time management skills
- Strong customer service ethos and approach
- Good verbal and written communication skills
- Ability to lead and motivate others, nurture and encourage teams
- IT skills including Google Workspace
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